General Manager
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Position Overview & Specifications
We have an exciting opportunity for an experienced retail management professional to join us as an General Manager for a selection of our Goldsmiths Showrooms. Our General Managers are inspirational role models who play a key role in leading, motivating and developing their teams to deliver the exceptional experience our clients have come to expect. An ambassador for Goldsmiths and the individual Brands you will be change orientated and strategic with an entrepreneurial approach and a strong background in retail management. An impressive record of business development, event management and excellent people skills you will help to drive the business forward and share your passion about our fantastic products.
About you
A great leader with a natural flair for leading, mentoring and developing high performing teams
An exceptional record in retail management - ideally multi-site or large MAT
Commercially aware
People, sales and client focused delivering an exceptional customer service to all
An inspirational role model with a passion for our products
About us
We put our customers first and we love what we do
Goldsmiths is a business with more than 230 years of tradition and experience. Our first showroom opened in Newcastle in 1778, and it's still trading on the very same site! Today, Goldsmiths is the one of the leading quality jewellers in the UK with showrooms in every major town and city from Aberdeen to Torquay, as well as five in Northern Ireland. We also operate the largest distribution network for Rolex, Cartier, Omega, Gucci and many other reputable watch brands.
Job Types: Full-time, Permanent
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for General Manager roles across The Watches of Switzerland Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £31,170 - £54,846 bracket, including retirement vesting and health parity.
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