Polisher
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Position Overview & Specifications
Our Case Polishers are passionate about what they do! Experts in their field with an exceptional eye for detail and a passion for delivering excellent customer service. Working with multiple prestigious Swiss watch brands you will have the opportunity to enhance and develop your existing skills and knowledge.
About you
A proven track record of polishing watch cases to Swiss brand specifications
Experience in watch case and bracelet finishing
Excellent communication and interpersonal skills
A positive, “can-do” attitude
A passion for delivering exceptional customer service
A flexible team player who is always ready to go the extra mile
About us
Opening in the summer of 2019 the brand new Swiss Watch Service Centre in the heart of Manchester will serve The Watches of Switzerland Group nationwide. The centre will be a hub for Watch repairs and finishing providing an exceptional service to which our customers have come to expect. The centre will include a Rolex Service Centre, Swiss Watch Service Centre and a Pre-Owned Service department allowing the team to provide a start to finish servicing experience across the worlds most renowned Swiss watch Brands.
The Watches of Switzerland Group is the largest prestige luxury jewellers and timepieces specialist in the UK boasting over 140 collective stores. The retail portfolio comprises of brands including Watches of Switzerland, Goldsmiths, Mappin & Webb, Watchshop, The Watch Hut and The Watch Lab. We have mono-brand boutiques in partnership with TAG Heuer, Omega and Breitling and a leading presence at Heathrow airport with representation in Terminals 2, 3, 4 and 5.
The business began its exciting global expansion in 2017 with the acquisition of Mayors Jewellers – who have Stores across Florida and Georgia and a history dating back to 1910. Following on from this we have opened a Watches of Switzerland Store, Rolex, Breitling and Omega boutiques at the Wynn Resort in Las Vegas as well as a Watches of Switzerland Store in Soho, New York and the ground-breaking Hudson Yards Development. Next on the agenda is Boston as well as American Dream, New Jersey.
Rewards
Here at The Watches Of Switzerland Group, alongside a competitive salary our benefits also include profit related bonus and staff discount. We have internal training and development programmes to nurture you through your career and make the most of your talent. Opportunities are endless!
Job Types: Full-time, Permanent
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Polisher roles across The Watches of Switzerland Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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