Assistant Manager

By joining us at The White Horse Wembley, you will be working in a unique environment where one day it's just the locals in for the pub quiz & the next its 90,000 people for a Harry Style's gig at the stadium. You will be a "can do, flexible person" able to adapt quickly & manage a team through a shift to ensure the best service is provided. Using great communication skills & leading from the front you will help us with our goal of providing the high standards our customers demand alongside a warm & inviting atmosphere.

Working 5 out of 7 days, including weekends & evenings, you will be able to make a difference & be involved with the decision making processes that happen regularly to keep up with the ever changing needs of the arena / stadium & local events calendars. We are looking for someone with a strong level of relevant experience who can slot into an existing team & quickly take control of the shifts they are scheduled to lead. You will also be given areas of responsibility within the role & have the opportunity to join our excellent management training schemes if you are looking to rise through the ranks & eventually run your own pub. Personality is key, as is the will to succeed & develop others alongside you. Remaining calm in a crisis & being able to manage the odd difficult situation alongside a big team, of mainly part time students, will be part of your role alongside a strong senior management team with lots of experience to share with you.

What can we offer you?

• 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. This increases the longer you work for us, up to 40%
• A fair share of tips, paid on top of your hourly pay
• Discounted hotel stays
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100’s of retailers and access discounted gym memberships, cinema tickets and much more!
• Healthcare Cash Plan – after 1 year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments - plus many more.
• Full induction and training
• Opportunity to grow in your role
• The option to receive up to 35% of your earnings as you earn them. This means you won’t need to wait until payday for your money.

Could you support the day-to-day management of the pub?

As our Assistant Manager, you’ll take charge of our team and help to create a friendly atmosphere for customers.

You’ll still be out there on the floor, right at the heart of the action but it’s you that manages the day-to-day running of the pub.

More about the role

• Enjoy the fast-paced fun of pub life
• Learn new skills to enhance your career with our industry leading training and development.
• Belong to a supportive, close-knit team
• Assistant Manager is a rewarding role which sees you take responsibility for the happiness of customers and morale of staff.
• You’ll need to take ownership of problems, and you’ll live by a mantra of ‘always doing the right thing’ – even if it occasionally means bending the rules.
• In supporting the General Manager, this is also a great way to learn the business side of running a pub. It’s a chance to develop your skills and garner the knowledge you need to progress your career even further.

The great thing about Fuller’s is that we hire on the basis of potential, more than previous experience. All we need to know is that you’ve got the right character for the role:

• You’ll be a great communicator
• You’ll have great decision-making skills
• You should be a confident, capable leader
• You’ll need to be organised

INDMANAGE