Afternoon & Evening Customer Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
We are looking to add an Afternoon and Evening Customer Assistant to our growing team who provide local experts to home users baffled by technology. We are looking for people based across North Yorkshire, particularly Thirsk and surrounding areas.
The role:
- Visiting customers in their home, resolving problems with their computers, tablets and smartphones as well as setting up any new devices they have purchased.
- Delivering on site training to the customers.
- Be our eyes and ears on the ground helping the area manager to diagnose the more technical problems.
The Person :
Are you able to help your Grandma access her emails on her iPad? Are you able to help your neighbour set up their new printer? Are you able to help your Grandad connect his computer to the internet? If yes, then this job is for you!
- Technology skills are important but secondary to our ethos of treating our customers as people.
- Extremely friendly and able to quickly build relationships with our customers, happily chatting to them whilst working.
- Recognise when customers need tech solutions, tech support (training).
- Full UK driving license essential.
- Must demonstrate our company values and behaviours which includes going the extra mile to ensure that our customers are delighted with the service received.
- Comfortable with computers, phones and tablets.
About Us
We are a growing technology support and training company based in the North of England. We specialise in offering local technology experts to help home users baffled by technology, and pride ourselves on service so good that the customer will refer us to all their friends.
Working hours are casual (as and when) Monday, Wednesday & Friday, 3:00pm to 8:00pm - claim as many or as little jobs as you wish to complete!
Job Types: Part-time, Zero hours contract
Part-time hours: 8 per week
Salary: £11.00-£13.00 per hour
Schedule:
- Monday to Friday
Application question(s):
- Please tell us about your experience with tech
- Please tell us how this role would fit with your other current commitments
- Do you drive?
- Please tell us your home postcode
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Afternoon & Evening Customer Assistant roles across TheTechTeam's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £13 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
