Accommodation Support Workers - Durham

This role is categorised as a roam role. Roaming roles are a mixture of home and hub working with, in some instances, a degree of being out and about delivering services to customers. Your working day will be determined by what you need to do and where you need to go to maximise your productivity. This means that you could start and finish your day in different places depending on what you need to do, so we’ll support you working from a variety of locations.

Thirteen require Accommodation Support Workers to aid the delivering of a new service, which will ensure ex-offenders secure and maintain suitable and settled accommodation in the North East. The service will enable service users to overcome any barriers which may prevent them from sustaining such accommodation and enable them to build on their life skills.

Thirteen colleagues are deeply passionate about what they do and why they do it. We seek to employ people who share our ambition to think and work differently. This means sourcing those passionate individuals who ensure every relationship matters, are reliable and adaptable in their approach and can work progressively in a high performing, commercially minded environment.

The people who are successful must adopt a holistic approach when working with clients, in order to promote positive and sustained change. They will be expected to manage a caseload of varying complexities and possess the confidence and ability to deliver both 1-1 and group interventions.

A minimum of NVQ level 3 in a relevant field or demonstrable experience is a requirement of the job role. Previous experience of working within a Criminal Justice Setting would be advantageous, although this is not an essential requirement as the ability to work with complex individuals is overarching.

The successful candidate will be subject to National Security Vetting and Prison Clearance.

Please note we retain a talent pool for future positions for applicants who reach the Thirteen standard at interview.

The future is exciting, and we only want the best to be part of it.

At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.

And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.

Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.

We’re the largest housing association in the North East and among the biggest 25 nationally. Today we own and manage 34,000 properties in the North East and Yorkshire region, 30,000 of them in the Tees Valley. Thirteen is still an organisation that’s local at its heart - and although our work is largely in the Tees Valley, we welcome applications from further afield because our ways of working mean we can often be flexible about where our colleagues are based.

Our skilled colleagues and board directors work tirelessly to support 70,000 tenants and customers, bringing a breadth of experience and a can-do attitude to ensure a high-quality customer experience. We welcome applications from people of all backgrounds to join our committed team.

So come and be part of making a difference. Great days for everyone are made at Thirteen.

There’s more information about this role in the documents attached to this advert. Find out about the benefits of working for Thirteen by clicking the attachment below.

If you’d like to talk more about the role please contact Mike Calvert or Anthony Clark, Offender Services Team Leaders, for an informal discussion. Mike can be contacted on 07977 482997 or alternatively Anthony can be contacted on 07977 482908.

Thirteen have an Employability service that can support Thirteen tenants and the wider community. If you would like support with your application, please call 01642 947840 or 07425 756555. Alternatively you can email employability@thirteengroup.co.uk detailing the vacancy you are interested in. (Please note for some aspects of the service eligibility applies.)

NO RECRUITMENT AGENCIES PLEASE