Accounts Assistant

THE Company

The World University Insights Ltd, publisher of Times Higher Education, is the data provider underpinning university excellence worldwide. As the company behind the world’s most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world’s most prestigious universities to help them achieve their strategic goals.

For more information on Times Higher Education please visit http://www.timeshighereducation.co.uk.

Scope and objectives

Reporting to the Finance Manager, the Financial Accountant will work with them to deliver a professional and successful service within, and on behalf of, the Finance department. The role will provide an efficient service with targets and processes in all areas.

Key Responsibilities

Include but not limited to:

• Responsible for all finance related processes for the B2C membership subscription business

• Work with the Customer Service team to allocate payments received on a daily basis into Recurly, our membership subscription system

• Work with the Customer Service team to ensure that any cancelled/recalled/failed payments are followed up and records in the finance and customer service systems are aligned

• Work with the Customer Service team to find a better way of working with Agency collections

• Responsible for all finance related processes for the events delegate business

• Process the Billing and Revenue Recognition Journals monthly for Sales and Revenue

• Work with the Events team to set up finance processes for the delegate bookings in Bizzabo, the event platform

• Work with the Finance Manager and Events team to ensure that the correct VAT rates are allocated to each event before ticket sales go live

• Work with the Events team to allocate payments received on a daily basis

• Process Cash Sale/Refund transactions in the finance system (Netsuite) for the B2C event delegate sales

• Allocate credit card payments received via the Pay By Link option on Customer Invoices

• Manually generate Payment links for any ad-hoc requests

• Work with the Finance manager on projects to implement other business processes that use card payments

• Document processes and key controls and maintain as required, making recommendations for improvement where necessary

• Ensure strong financial controls are in place, making improvements where necessary

• Reconcile balance sheet accounts on a monthly basis

• Backfill for other members of the finance team when required

• Assist with system testing where appropriate

• Work closely with all members of the Finance team to ensure that processes and procedures are being followed

• Assist the Finance Manager and/or other members of the Finance team, with any ad-hoc tasks as and when required

Person Specification

Essential Skills/Qualifications/Attributes

• Degree qualified or equivalent experience

• Systems knowledge including Microsoft applications and ideally NetSuite or similar cloud based enterprise solutions.

• Ability to manage high volume without compromising quality. Excellent organisational and time management skills with impeccable attention to detail

• Excellent communication skills both written and verbal

• Excellent administration skills

• Strong interpersonal and relationship building skills

• Strong intellect, ability to work with verbal & numerical issues.

• Calm, self-motivated and customer orientated

• Proactive, conscientious and has a can do attitude

• Able to work on own initiative and with a team in a fast paced environment

• Desire to provide an excellent service to the business

• Has a common sense approach and is realistic and practical in their advice and ways of working

• Takes care and pride in their work

Experience

• Previous B2C processing experience

• Experience of processing transactions through card payment providers ideally Adyen

• Strong communications skills

• Intermediate Microsoft skills

THE are proud to be an equal opportunities employer. We recognise that we are all different. Great strength is born through different perspectives and experiences. That is why we are committed to our mission of creating an inclusive culture that enables our people to feel able to bring their whole selves to work. We are proud to be part of the Global Equality Collective and a mindful employer to help support THE achieve this.

Job Types: Full-time, Permanent

Salary: Up to £40,000.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Life insurance
• Private dental insurance
• Private medical insurance
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London