Business Operations Manager

You'll lead and manage the Business Operations team, ensuring processes are running smoothly and efficiently, and streamlining them where possible. We're undergoing a period of transformation, so your experience working on a variety of HR/People and Administrative related projects will likely come in particularly useful.

Key Accountabilities

• Participating in the creation, documentation and management of end-to- end employee lifecycle HR processes from onboarding to exit interviews
• Responsible for building SOP’s for the group; ensuring we have clearly documented procedures for all tasks within the function, updating as appropriate, including “how to” guides for field/line managers.
• Co-ordinate new line manager HR System overviews with the team with a vision to automate
• Produce monthly KPI’s on behalf of the HR Services team with asssessing, influencing, driving SOPs, KPIs, and quality management through data analytics
• Set day-to-day operational objectives for the team and managing delivery to ensure achievement of operational excellence
• Responsible for all travel arrangements, logistics, protocol, fleet queries and partner relationship with our outsourced provider
• Work with internal stakeholders on Ad-hoc projects
• Streamline and automate processes where possible
• Operate as a point of escalation for the resolution of complex issues
• Delivering key projects working in conjunction with the wider HR function management of processes
• Main point of liaison with the Payroll Team to ensure cross - functional collaboration

Skills and Requirements

· Excellent attention to detail ensuring all correspondence includes all relevant information, is accurate and delivered in a timely manner.

· Flexible and resilient approach demonstrated by ability to adapt to changing circumstances, urgent requests and conflicting priorities.

· Excellent organisation skills ensuring appropriate employment and legal procedures are in place and adhered to.

· Creative thinker who uses knowledge and technology to identify opportunities for improvement and instigates change.

· Excellent written and verbal communication skills including a confident telephone manner.

· Good planning skills enabling achievement of multiple priorities within agreed timescales.

· Excellent IT skills including Outlook, Word, Excel and PowerPoint

Job Type: Full-time

Salary: From £45,000.00 per year

Benefits:

• Life insurance
• Private dental insurance
• Private medical insurance
• Wellness programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Mayfair: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 22/05/2023
Expected start date: 01/06/2023