Claims Assistant

Job Title:
Claims Assistant
Location:
Bridgend, Wales
Contract Terms:
Full Time – Permanent – 35 hours per week
About us:
Due to our continued growth, we are looking for Claims Assistants to join our growing team of professionals.
Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe and other locations. Along with our competitive benefit package, we provide our employees a collaborative environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. The supportive and nurturing environment provides the potential for career growth and will allow you to take on the opportunity with confidence.
About the role:
To assist and participate in the day-to-day operations of the Claims Department by ensuring accurate and timely completion of all allocated duties. This role is an outstanding opportunity for bright, motivated candidates who are keen and willing to learn. The role will provide an excellent step into the Insurance industry for those at the start of their careers and also those who wish to build on previous office/admin experience.
Responsibilities:

• 
  Ensures allocated incoming work tasks are processed, maintained and validated accurately, in a timely manner and in accordance with agreed company service standards
• To liaise with Underwriters, Brokers and other internal/external colleagues in a professional and courteous manner, always seeking to professionally resolve queries via phone and email
• Amends claims reserves and enters payments on the claims system
• Attends and actively participates in meetings both locally and at other UK TMHCC offices, as reasonably required

Key Requirements:

• 
  Preferred education level – A-Level (grades A-C) or Core curriculum GCSE (grades A-B)
• Microsoft Office proficiency, particularly Excel
• Excellent communication skills, both written and verbal
• A willingness to work both as part of team and on own initiative as required
• Demonstrate attention to detail to ensure accurate documentation is maintained
• Prepared to study towards relevant insurance qualifications

Key Benefits:

• 
  Hybrid working options
• Non-contributory pension
• Funded private healthcare
• 25 days holiday (plus bank holidays)
• Wellbeing allowance
• Free parking

The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1