Field Service Engineer
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Position Overview & Specifications
About TOMRA:
TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years.
At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.
Join the resource revolution !
Our UK Food division is based in Leicester and we are always looking for passionate individuals to join our organization. For this position we are specifically looking for an experienced Field Service Engineer in the UK and Ireland.
Job Description
As a Field Service Engineer, you'll be part of a global service team and will report to the Field Service Coordinator. With "Safety first" mindset throughout the daily work both at company and our customer sites.
You Will:
- Perform Field service activities including commissioning, operation, testing, integration, optimization and maintenance of equipment.
- Perform all mechanical, electrical, electronic, and optical tuning and setup.
- Collaborate with customers on-site and provide consultancy that help customers to achieve highest performance and reduce food waste
- Work on intelligent and pioneering technologies
- Be a TOMRA ambassador
- Be trained and equipped with the necessary knowledge and tool.
Qualifications
Qualification:
- (1+) years of experience in field service or customer support.
- Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits.
- Willing to travel mainly around the UK and Ireland (sometimes abroad, if necessary). This means it could be also during weekends or in holiday seasons.
- Ability to read schematics.
- Technical problem-solving, troubleshooting, and follow-up skills.
- You love to relate to customers, their views, and issues, locally and in other countries and cultures.
- You have a passion for Engineering.
Additional Information
Our benefits:
- 25 days hol + bank hol
- 10% comp paid pension
- life + health insurance
- potential annual bonus
- phone, laptop
- car
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations and will be provided as requested by candidates taking part in all aspects of the selection process.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Building & Personnel Services
Based on transatlantic hiring benchmarks for Field Service Engineer roles across Tomra's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Building & Personnel Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £43,849 - £48,000 bracket, including retirement vesting and health parity.
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