General Manager
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Our General Managers work in a vibrant company that’s expanding fast and are trained up for real development & career progression. Want to be part of our family, making sure that every guest who comes through the door gets served high quality, fresh delicious food and leaves with a smile? Then join us here at Tortilla in Westfield White City!
What’s in it for you?
- Pay
- Up to £43,000 per year
- Amazing, achievable bonus worth upto £10,000 per year
- 1000 share in Tortilla paid as an LTIP bonus annually
- Benefits
- Free meals on shift
- 33 days paid holiday per year
- Win amazing prizes including holidays, festival tickets and more through incentives
- More sociable hours than many other restaurant brands
- Free burritos and tacos for your friends and family
- Relocation package available
- Genuine work/life balance
- Love your job! 98% of our crew say they love their working day
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
- Wellbeing support including free counselling, financial and legal advice
- Career progression
- Ongoing professional training and development, with real career progression from General Manager to multi-site, Regional Operations and beyond!
- Freedom to get involved with new openings
- Opportunity to move between sites and grow with the group
We don’t mind if you’re currently a General Manager, a Deputy Manager or an ambitious Assistant Manager. A good understanding of GP & Labour control are important, as is a passion for food whilst being at your happiest looking after customers and training, inspiring & developing a happy team. It’s great if you’ve worked in a similar QSR environment but we’d also love to hear from you if you’ve spent time running a bar, restaurant or contract catering unit. As long as you love to deliver amazing service then you’re probably our kind of amigo!
About us…
- A family of 50+ stores all passionate about serving high quality, fresh Californian Mexican food – with not a single freezer in the business!
- Huge growth plan in the UK and beyond, meaning amazing opportunities for your career development
- A diverse and inclusive company that makes sure everyone is welcome
- Family vibe with epic social events and entertainment funds for each site
- Genuine focus on developing our people – a third of our HQ started out working in-store!
If you’re ready to be part of our amazing family then take the next step in your career and apply to be
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for General Manager roles across Tortilla's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £43,000 bracket, including retirement vesting and health parity.
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