Supervisor
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Position Overview & Specifications
Totally Delicious, Trentham Gardens Tearooms are looking for great people to be part of our passionate team full of personality. Since 2009 we have been consistently providing a quality of service in the food and beverage industry.
Do you have a natural gift for hospitality and a real passion for food and drink? We are looking for a vibrant supervisor to be part of our team.
As our Supervisor you will set the standard, so a great eye for detail is a must. This individual will want to motivate and lead the team forward with passion and commitment to provide excellent customer service with a hands on approach.
What will i be doing?
- Support the management team in effectively running the daily operation
- Ensure team have clear objectives
- Maintaining our company ethos
- Ensuring all daily tasks are completed
- Upholding standards and cleanliness throughout the site
- Support management with training of the team to the legal requirements of Health and Safety
What we are looking for?
A person who can easily adapt to different situations as we deliver a wide range of services, from our Kiosk to fine dining pods to weddings and functions. Along with the following;
- Show a positive attitude
- have good communication skills
- excellent customer service
- Ability to work in teams.
To successfully fill this role, you should maintain our company ethos : Heart
H*onesty, Enthusiasm, Attitude, Respect and T*eamwork
Job Types: Full-time, Permanent
Salary: From £24,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Holidays
- Weekend availability
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Supervisor roles across Totally Delicious's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £24,000 bracket, including retirement vesting and health parity.
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