Retail Store Manager
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Position Overview & Specifications
Do you want a career that is genuinely fulfilling? Are you currently in a supervisory role but can’t get that promotion? Are you just tired of your current role?
At Totally Wicked, our purpose is to help our customers on their journey to a healthier lifestyle by stopping smoking. It’s not just a job, it’s about transforming lives.
As the biggest vaping Retailer, our success comes from our outstanding teams, their product knowledge and their commitment to ensure that every customer gets a personalised service.
We know our customers, we take time to we understand their likes and dislikes, we build up relationships with them and support them on every step of their vaping journey, providing them with the best quality e-cigarettes and e-liquids produced by us in the UK.
If you have management experience, or are looking to take that step up, why not consider a career with us?
You don’t need to be a vaper, just have a passion for helping people. Join us and learn why we believe in being “totally wicked” in everything we do!
We are continuing to expand our retail network and now have the following vacancies:
Holloway Road (FT, 40hrs per week)
You could be our next Retail Store Manager if you can:
- Lead from the front, building relationships with our customers
- Inspire and motivate through coaching and mentoring
- Develop your team to enable them to meet store objectives and progress their own careers
- Drive sales targets and meet deadlines
- Keep up to date with the latest products, promotions and offers
- Give every customer the best possible experience in your store
- Problem solve in a positive, pragmatic way
- Make sure that every customer has a welcoming and inviting experience in our stores
- Be flexible to work 5 days out of 7
In return, we’ll give you:
- A competitive salary
- Excellent working conditions
- Branded uniform
- Ongoing training, development and career opportunities
- Generous staff discount
- Cycle to work, Tech and Learn to Drive schemes
- Regular Recognition Awards
- 6 weeks holiday (including BH) plus the option to buy an extra week
- A wide range of other benefits including pension, Company bonus scheme and Healthcare cash back after a qualifying period
Successful applicants will be required to undertake a disclosure and barring service (DBS) check
We regret we cannot contact everyone who is not selected for an interview nor provide feedback to those who have not been successful for interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
Totally Wicked is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
No agency interest
Job Type: Full-time
Salary: £21,500.00-£24,000.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Experience:
- Retail Management: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Retail Store Manager roles across Totally Wicked's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,500 - £24,000 bracket, including retirement vesting and health parity.
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