Junior Account Manager

Junior Account Manager - Winnersh / Sheffield - ARDEO832114

Are you looking for an entry level role into the Insurance industry with great progression opportunities? Do you already have customer service experience and customer focused approach?

We are looking for a professional, customer focused person to join our warm & welcoming team!

Our Junior Account Managers are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and that’s driven by you.

Being part of our team will mean ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will be joining an established, friendly, and experienced team who will be able to provide support for you to succeed within your role.

Key Role Accountabilities:

This is an overview and not an exhaustive list of responsibilities.

• Successful management of a range of clients within the affinity portfolio to deliver personal New Business and Renewal Retention Rate targets.
• Operate in accordance with the company’s Sales Quality standards at all times, to deliver high quality outcomes for customers.
• Promoting add on products and dealing with new business enquiries.
• Building a working relationship with clients and insurers.
• Develop and maintain an understanding of the private medical insurance market, products and regulation attending insurer training as necessary.
• Effectively negotiating premiums with the holding insurer and alternative insurers to obtain good value outcomes for customers in line with their requirements.
• Input notes on all business, new / retention into database on a daily basis.
• Liaise with other team members providing additional support where required.
• Ensure relevant paperwork is on file to ensure compliant process is complete.
• This role focuses primarily on private medical insurance, but some travel insurance work may be undertaken from time to time.

What we are looking for in a Junior Account Manager:

You will already have customer service experience along with experience using Microsoft Office programs. Effective verbal and written communication skills, strong numeracy, and literacy skills, along with a personable telephone manner are key for this role. You will be well organised, efficient, and reliable, able to respond well under pressure and meeting deadlines. We are looking for someone who is willing to study towards the Cert CII IF7 qualification.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and come and be a key part of a market-leading, fast-growing company.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please

Job Types: Full-time, Permanent

Salary: Up to £21,000.00 per year

Benefits:

• Company pension
• Employee discount
• Employee mentoring programme
• Financial planning services
• Life insurance
• Referral programme
• Store discount
• Wellness programme

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Reading, RG41 5RB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• To allow adding to our Applicant Tracking System, please confirm your email address.

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Reading, RG41 5RB

Reference ID: ARDEO832114