STAGE DOOR KEEPER (CASUAL)
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Position Overview & Specifications
REQ00474
Date posted30/01/2023
Application closing date28/02/2023
LocationWycombe
Salary£9.50 per hour
Package Contractual hours0
BasisCasual
Job category/typeJob description Stage Door Keeper Casual Reporting to: Buildings & Technical Manager
Trafalgar Entertainment connects people through creative, innovative experiences by providing inspiring entertainment for everyone for life. At Wycombe Swan we are now recruiting for a Stage Door Keeper to join our team. Shifts are flexible/variable and include evenings, weekends, and holidays.
Here at Wycombe Swan, it is an exciting, fast-paced environment with a variety of plays, music and comedy as well as some community events. We also host conferences, parties, and weddings
We offer opportunities for advancement, with regularly scheduled development training sessions as well as cross-role training.
About the Role The main responsibilities of the Stage Door Keeper will be:
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The Stage Door Keeper will be the hub of all backstage communications and administrative systems.
Assist in the efficient running of the administration functions at Wycombe Swan
providing quality administrative, communications and reception support service for all departments, callers, visitors, patrons, and the general public as appropriate.
Excellent programme, ticketing system, services and facilities so that enquiries can be accurately, promptly and appropriately handled
Assist with the security of backstage areas: monitoring of all people entering/leaving the building via Stage Door; the maintenance of signing-in and signing-out records and the management of the issue and return of keys and radios
Provide a reception service for the ‘back of house’ entrance to Wycombe Swan, including receiving deliveries, directing visitors, assisting with artistes’ enquiries, and helping staff as required
Providing an excellent and efficient switchboard service and transferring calls to appropriate members of staff or departments.
Understand and implement Health and Safety, Fire Safety
Complete full building unlocks and lock ups.
This is not an exhaustive list of duties. from time to time you may be required to undertake such alternative or additional duties which will commensurate your skills, experience, and capabilities.
About you / Requirements We are looking for individuals that can work as part of a team and individually to achieve and deliver our values: creativity collaboration, excellence, and respect. Key attributes:
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Passion for theatre / live entertainment
An exceptional eye for detail for written, numeracy and verbal communication
Willingness to learn new skills
Great team spirit
Strong communication and listening skills when dealing with colleagues, members of the public, key stakeholders and industry colleagues
Understanding of health and safety
Ability to work effectively during busy times
- Provide excellent organisation and ability to prioritise time critical tasks
Flexible to adapt to the business needs and work calmly under pressure
Previous experience working in theatre or an entertainment venue
Ability to work alone
Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
For more information about Trafalgar Entertainment and Wycombe Swan please see wycombeswan.co.uk
Application Process If successful, you will be invited to an interview at the venue
St Mary Street | High Wycombe | HP11 2XE Registered Office Trafalgar Entertainment Group | Ashcombe Court | Woolsack Way | Godalming | United Kingdom | GU7 1LQ
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for STAGE DOOR KEEPER (CASUAL) roles across Trafalgar Entertainment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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