Customer Service Advisor & Coach Marshall (Bus Station & Forecourts)

Are you looking for a new career where no two days are the same?

If you are flexible, passionate about people, love working outdoors and being on your feet then this is the job for you!

Here at Transdev we know our people are our greatest asset and we pride ourselves on the exceptional service delivery we provide to both our passengers and customer, London Heathrow Airport.

This a busy and varied role where customer interaction is at the heart of what we do, and our Customer Service Advisors & Coach Marshall's are proactive in delivering exceptional customer service and detailed travel information to all passengers, drivers and Heathrow colleagues.

Working across one of our three locations, Central Bus Station, the Terminal Forecourts, or West Ramp Coach Park you will develop a good understanding of all bus and coach services and the products they provide.

PLEASE DO NOT APPLY IF YOU CANNOT COMMIT TO THE EARLIEST START TIME OF 05:45 & LATEST FINISH OF 22:15

Shift Times:

Early Shift 05:45-14:15

Late Shift 13:45-22.15

Night Shift 21:45-06:15

Requirements

• Fluent English Speaking, educated to GCSE level or equivalent
• Experience of delivering excellent Customer Service
• Experience of working as part of a team
• A confident communicator
• Good levels of health, stamina and fitness as the role involves standing for long periods of time

Interviews will be held on Thursday 16th March 2023 Please only apply if you are able to attend on this date

Job Types: Full-time, Permanent

Salary: £23,474.88 per year

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Hounslow, TW6 2QN: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Interviews will be held on Thursday 16th March 2023, please only apply if you are able to attend then.

Experience:

• Customer service: 1 year (preferred)

Work Location: In person