Assistant Resource Manager

Location – Stratford, with hybrid working

Salary: 'Circa £40,000

Contract Type – TfL, Perm

Overview of project/role

The Resourcing & Capability Team deliver efficient and effective resource management and capability development to enable people to achieve their full potential and maximise resource utilisation. We have recently launched our new software, SmartCore, which is creating opportunities to offer the business an increasingly sophisticated service.

This role is responsible for the day-to-day resource management processes, including headcount forecasting, controls and role end dates; approval and implementation of requested HR changes; supporting senior stakeholders with the use of SmartCore to ensure records of current staff allocation are maintained; managing staff recruitment/contracting through TfL Recruitment in line with the Resourcing Strategy to support delivery and functional lead requirements. You’ll have proven ability to problem solve and to promote and communicate ideas at all levels, including the most senior.

Key Accountabilities

• Support and maintain SmartCore for relevant business areas to forecast demand and supply requirements for the short, medium and longer term
• Assist in the coordination of resourcing plans and stakeholder meetings with Resource and Capability Development Managers to ensure the effective utilisation of labour and skills across various business areas
• Managing the authorisation process for contract extensions and supporting managers in these processes.
• Administering the recruitment process for permanent and temporary staff, and providing progress updates to managers, including analysing and interpreting data relating to resource skill profiling, perm/agency ratios and cost.
• Acting as the custodian and controller of organisational charts and staff list ensuring that they are updated on a periodic basis.
• Assist in the identification of trends in workforce composition. Monitor metrics and key performance indicators in collaboration with the Analytics & Information Manager to enable the continuous improvement of resource management capability
• Support the development of function-specific training needs analysis and associated development plan on behalf of the relevant Functional Lead
• Support the management of all staff competency records to ensure compliance with the needs of TfL Governance and external regulatory requirements
• Support the management of all associated SAP records and change approvals for the appropriate delivery areas, managing organisation structure changes and maintaining accurate and consistent organisation charts.
• Administering the recruitment process on behalf of the business, providing progress updates to managers.
• Ensuring that all requests from business areas are entered and actioned for Headcount Controls, as per the local process.

Skills, Knowledge & Experience

Skills

• Good influencing and organisation skills to manage and embed Resource Management methodology and process in support of delivery of high risk, value and complex projects and work items
• Excellent communication skills, both orally and in writing, with the ability to effectively interact with people at all levels across the organisation and externally
• Good knowledge of relevant software such as Excel and Visio
• Attention to detail
• Problem solving
• Stakeholder Management

Knowledge

• Academic qualification demonstrating numerical and analytical capability
• Good knowledge of Excel and Visio
• Understanding of the project lifecycle and the different roles required
• Knowledge of resourcing and recruitment processes

Experience

• Demonstrable experience of resource management and planning in a matrix environment
• Experience of administering staff recruitment processes
• Experience of using Visio for creation of org charts
• Experience of using Excel for recording, running queries and reporting of information
• Awareness of strategic workforce planning

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply using your CV and a maximum one-page covering letter.

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. Word format preferred and do not include any photographs or images

The closing date for applications is 24/02/2023 @ 23:59

Please note we may close the advert early if we receive a high volume of applicants.

Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• A 75% discount on National Rail Season Ticket and interest free loan
• 30 days annual leave plus public and bank holidays
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel