Customer Service Representative
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About us
TRIGGS GARAGE LTD is a well established family run business, we have been servicing and repairing all makes and models of vehicles for over 30 years. We pride ourselves on offering tradional values with modern capabilities.
We currently have an opening for an experienced receptionist / sales adviser, this is a customer facing role so we would be seeking someone who is a confident communicator and well presented.
The Job:
Meet and greet customer
Taking booking
Carryout out estimates to include materials and for-casting timescales
Ensure materials, work, mechanics and times are recorded correctly of job cards
Convert job cards to invoice
Accepting and recording payments
Promote the sale of service and accessories
Liaise with Customers throughout the day to ensure they are up to speed with any progress on the vehicle
Liaise with parts companies for the best quality and most competitive prices
Liaise with pats companies to order parts
Hours:
Monday - Friday 8-5.30 statuary holidays plus Bank holidays
Job Types: Full-time, Permanent
Salary: £30,000.00-£34,000.00 per year
Benefits:
- Employee discount
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- ESSEX, CM1 4NZ: reliably commute or plan to relocate before starting work (required)
Education:
- Certificate of Higher Education (preferred)
Experience:
- vehicle mechanics customer service: 2 years (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Representative roles across TRIGGS GARAGE LTD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £34,000 bracket, including retirement vesting and health parity.
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