Front of House Services Manager
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Position Overview & Specifications
Trinity College is the largest of the Colleges of Cambridge University, with some 700 undergraduates, 350 post-graduates and 190 Fellows (the senior members of the College) who are supported by over 340 staff. The College is now seeking applications for the position of Front of House Services Manager.
The post holder will demonstrate a genuine passion and desire to exceed expectation, delivering exceptional front-of-house services. You will take full control and ownership of the smooth running of all front-of-house activities, working closely with the rest of the senior management team in the Catering Department and all front of house staff.
This demanding site offers a wide range of services, from intimate fine dining to canapé receptions, plated fine dining up to 400 covers, buffets and a student cafeteria.
You will be responsible for the management of the front of house and for the training and development of its staff. You must be forward thinking, highly organised and able to deliver last-minute catering requests and changes.
The ideal Front of House Services Manager must have a proven background and, experience in fine-dining and corporate catering, have excellent people management skills and a friendly, polite and approachable disposition and able to be discreet and maintain confidentiality.
This is a permanent full-time role (typically 37.5 hours per week which will include some evenings and weekends) with a salary of £54,952 per annum plus a generous benefits package which includes:
- 33 days holiday
- Free lunch when working in college
- Cycle to work scheme
- Subsidised gym
- Free private health and dental care subject to eligibility
- Employee Assistance Programme
- Defined Contributory Pension scheme with very generous employer contributions (up to 16%)
- Free/subsidised social events including an annual staff party and Staff Outing.
Closing date for completed applications is Wednesday 14 June 2023.
To apply, please click 'Apply on company site'.
Job Types: Full-time, Permanent
Salary: £54,952.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Enhanced maternity leave
- Free flu jabs
- On-site gym
- Private dental insurance
- Private medical insurance
- Sick pay
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Computer Hardware Development
Based on transatlantic hiring benchmarks for Front of House Services Manager roles across Trinity College, Cambridge's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Computer Hardware Development.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £53,094 - £53,094 bracket, including retirement vesting and health parity.
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