Territory Account Manager - Chinese Category, Uber Eats - East Midlands

About the Role:
The Territory Account Manager, Chinese Category role is a unique opportunity to have a direct impact on the success of Uber Eats across East Midlands. The Territory Account Manager will support the Territory Operations for their region by developing a deep, quantitative understanding of local market dynamics, building and nurturing relationships with key local stakeholders and jumping on challenges as they emerge. This role calls for a combination of communication and stakeholder management skills, savvy analytics, strategic thinking, strong execution and the interpersonal ability to work with teams from across the business.
What You Will Do:

• 
  Own the performance of East Midlands and the surrounding markets, driving the top and bottom line results of our operations in the cities we serve
• Build and nurture relationships with some of our strategic local restaurant partners (e.g. national chain’s local franchisees; local influencers; local favourite independents)
• Win Local Favorites: identify key restaurant opportunities to lock in strategic partners, working with Restaurant sales to push these over the line
• Secure Restaurant Selection: identify restaurant partnerships at risk through core metric analysis and build recommendations on how to prevent restaurant churn
• Build Tools: identify gaps in restaurant selection or marketplace reliability to help ensure Central teams are maximising their impact
• Experiment: take the lead on local tests of new practices and document learnings to help shape the future of our UK and EMEA processes

What You Will Need:

• 
  Proficient level in both English and Mandarin language skills. (Cantonese would be advantageous)
• 1+ Years of experience in sales & account management and a proven track record in business development and client management.
• Good business understanding and judgment. Comfortable in understanding a business through its financial information and thoughtful about overall strategic choices
• Empathetic in dealing with different people. Able to quickly build relationships with external partners, couriers and internal stakeholders with no problem
• High adaptability to change and ability to execute quickly. Able to pivot quickly from long-term thinking to immediate action tactical response

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.