Coffee Trainer
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
A customer facing field based role, interacting and supporting independent and national UK brands on-site with everything from sharing bean origin to maintenance of specialist Barista equipment by delivering individual and in-depth group training sessions to improve the customer experience.
The Role:
- Act as Company Coffee Ambassador at all times, ensuring the highest level of customer service is delivered, ensuring customer and company procedures and standards are adhered to at all times and endeavour to improve the quality of after sales support.
- Demonstrate a high level of coffee product knowledge by understanding principle differences between artisanal and commercial blends, keeping up to date with key market trends and movements to support industry events.
- Work in partnership with Sales and Operations to ensure new and replacement equipment installations are to plan, with detailed training delivered, leaving the customer with confidence in how to maintain their coffee quality and equipment.
- Demonstrate confidence in how to use and maintain a broad range of coffee machines, with an ability to identify and repair basic technical fault fixes to avoid unnecessary service calls, keeping the customer’s equipment operational.
- Complete customer machine quality control audits and make necessary alterations, to maintain coffee quality by completing an overall equipment condition check, highlighting on-going training needs and/or service support updating internal business systems.
- Report business development opportunities within existing customer locations and potential new opportunities, identifying opportunities to add value to equipment, products or services supplied within our existing customer base.
The Person:
- A passion for training and customer care
- Confident and inspiring individual with clear communication skills,
- Self-motivated with the ability to prioritise own diary and workload
- Flexible approach to work, location and hours
Salary: £23,400 + Company Car + 25 days holiday + Life Assurance + EAP + other Company benefits.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Coffee Trainer roles across UCC Coffee UK Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,400 - £23,400 bracket, including retirement vesting and health parity.
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