FRONT OFFICE HOST/HOSTESS
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Position Overview & Specifications
Summary
Receptionist
Salary £24,150 + Hotel Service Charge (Expected to be an average of £450 per month)
Salary Breakdown: £14.21 per hour including Service Charge, 40 hours contract
Just some of the benefits you will enjoy as Receptionist at Great Scotland Yard Hotel, part of Hyatt Hotels
- Free meals on duty
- Uniform provided and laundered complimentary
- 12 free nights per year of service across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
- And lots, lots more!
What you will do as Receptionist at Great Scotland Yard Hotel
- Be able to connect with others, getting to know our guests and finding out their preferences to make their stay unforgettable (We call this care stories and it’s part of the hotel DNA!)
- Provide great recommendations and directions for restaurants and theaters, being their go-to concierge in the area.
- Be creative and think outside the box. We are a small team and sometimes we need to juggle a lot of balls!
- Bring a sense of fun and optimism to your role, helping to maintain the positive atmosphere that exists across our teams.
About Great Scotland Yard Hotel – The Unbound Collection
Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1100 hotels in over 70 different countries, also recognised as a UK Great Place to Work Company!
Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square, Great Scotland Yard Hotel is one of the most iconic addresses in London!
Our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.
Next steps: Apply today for this Receptionist role and start your journey with Great Scotland Yard Hotel!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for FRONT OFFICE HOST/HOSTESS roles across Unbound Great Scotland Yard London's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,137 - £23,846 bracket, including retirement vesting and health parity.
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