Business Support Assistant

Who are we?

UniHomes is a leading student property search and comparison portal and shared utilities provider. We offer a cutting-edge utility management service, taking the hassle out of shared bills for students. We currently operate in over 36 university locations nationwide helping thousands of students find their Ideal properties.

A progressive SME who is passionate about developing our technology and products to amplify the student rental market. Having doubled in size in the last two years and we have a continued growth trajectory, we have huge ambitions for the future making this is a very exciting time to join our team.

The role:

As Business Support Assistant, your primary focus is to provide administrative support to the Sales team using online platforms. We are currently a team of 10 and within in that, the Support team are 2 staff.

This role would be ideal for a dynamic and passionate apprentice with some previous admin experience or someone wanting to progress their career in a growing, local, fast paced company.

The sales team collaborate with letting agents across the UK to secure student properties, support with advertising them on our website, setting up and managing their accounts on our website. You'll be involved with the coordination and execution of procedures and tasks that support this activity.

You will report to the Business Support Team Leader and full training will be given.

Key Responsibilities:

• Dealing with telephone and email enquiries.
• Preparing contract documentation for our stakeholders.
• Maintaining the UniHomes property portal.
• Keeping records up to date on our CRM system.

Skills and experience:

• GCSE English and Maths grade 5 or above.
• Minimum of one year’s experience in an administration role.
• Efficient in using Microsoft– Word, Excel, Outlook
• Self-motivated and professional.
• Exceptional organisation and administration skills.
• Confident.
• A team player.
• Excellent communicator verbally and written.
• Good time management.
• Able to prioritise your work easily.
• A quick learner.
• Happy working in a fast-paced environment.
• Some experience of using a CRM system would be great, but not essential.

What do you get when you work here:

With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture.

Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events.

Salary: Apprenticeship Wage