Junior Infrastructure Engineer

We are currently seeking a Junior Infrastructure Engineer to join our dynamic, high skilled IT Services team at Head Office in Upminster.
In this role, you will be working in a small team of infrastructure engineers, ensuring that the IT systems are supported, implemented, and maintained to the highest standard - you will play a vital role in allowing this company to continue to provide their impeccable services uninterrupted.
This role has a shift pattern element which is working either 7.30am to 4pm or 10.30am to 7pm.

Uniserve is the UK’s largest independent Global Logistics, Trade Management and Technology Group. As well as competitive pay and annual salary reviews, we offer:

• Pension Scheme
• Eye Care Vouchers
• Discretionary Bonus
• Interest Free Company Loan (up to £1000 after 12 months service)
• Free On-Site Parking
• Flu jabs annually on site or vouchers
• Private Health care scheme dependent on level
• Life Assurance
• Electric vehicle charging points
• Flexible Career Pathway with tailored L&D
• Apprenticeships and Degree Apprenticeships

We invest in our staff through training, mentoring, and support from colleagues.

Key Responsibilities

• Acting as the escalation point for the Support Team
• Using ticketing system for internal and external infrastructure support
• Maintain, configure, and develop core infrastructure and network technologies, such as patching, automation, firmware updates, backups, etc
• Maintain core systems for the Uniserve Group
• Making regular visits to the groups branch sites which are situated around the UK
• Being part of an On-Call Rota to support the business out of hours.

Skills Knowledge and Expertise

• At least 3 years’ experience in an Infrastructure Support role
• In-depth experience of desktop support in a Windows and Citrix environment
• Knowledge of networking, including DNS and DHCP
• Excellent troubleshooting, fault finding and root cause analysis skills
• Knowledge of following technologies Cisco Meraki, Citrix virtual apps and desktops, IGEL Thin Clients, 3CX VoIP systems, N-Central RMM and Ubiquiti WI-FI
• Experience with Microsoft products including Office 365, Azure, MDM and SharePoint would be Advantageous
• Full clean driving licence
• Ability to think clearly under pressure
• Sound decision making capabilities

Desirable

• Cisco Networking experience possibly CCNA or similar
• Citrix and Microsoft Certifications

The closing date advertised is the latest date that this vacancy will close. If we reach the maximum number of applicants, this vacancy may close before the advertised date.

About Uniserve Group

Established in 1984, Uniserve is the largest British privately owned international freight and logistics company. Working with an unrivalled network of professional partners across the world. We are experts in all major Global trade markets and specialists in Europe, China, South East Asia, and the Indian Subcontinent.

We know some applicants will only apply if they check every box on a job opening, but we encourage you not to say no to us. If you meet most of the requirements, apply apply apply! We would love to hear from you.