Call Handler
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Call Handler
What's in it for you?
* NO WEEKEND WORK (unless you opt for over time)
* Free on-site parking
* Great training programme
* Discount on packages and services with a high street name
* Loyalty Pay Scale- Basic salary increases with tenure
* Progression opportunities
Are you passionate about customers and promoting products and services? Do you want to work for a well-established company based in Sheffield?
We are looking for Advisors to join an expanding team based in our Sheffield office. You will be joining an upbeat and friendly team who all ensure the delivery of exceptional customer service to every customer they speak too. You will be working for a leading client within our industry which will allow for you to learn new skills and to develop and progress within the company.
What you will be doing:
* Making outgoing calls to existing customers to promote the new products and services
* Being able to help customers
* Building and maintaining sustainable relationships with customers
What we are looking for:
* Enjoys working within a team
* The ability to multitask and to work to targets and deadlines
* Previous customer service experience
* Strong attention to detail
Job Type: Full-time
Pay: £21,600.00-£25,000.00 per year
Benefits:
- Free parking
- Gym membership
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Call Handler roles across Uniting People's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,600 - £25,000 bracket, including retirement vesting and health parity.
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