Customer Service
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Inbound Customer Service Advisor
Full Time and Permanent position -Warrington Based
Salary: £22,600 + £1,200 attendance bonus + plus bonus
Working hours:
Monday to Friday between 8.30am and 5.30pm- No weekends
Role:
Inbound calls from new and existing customers
Dealing with questions and queries
Changing account details
Setting up direct debits/ Taking payments
Offering advise on the best product or service
Working towards upsell targets /Inbound calls
Resolving customer complaints and issues
What is on offer:
- Bonus Structure
- Free parking
- 22 days’ holiday PLUS bank holidays- Bank holidays in Lieu if worked
- 6% pension scheme
- Onsite gym
- Perks discount
- Cycle to work scheme
Apply now!
Job Types: Full-time, Permanent
Pay: £23,500.00-£23,870.00 per year
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service roles across Uniting People's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,500 - £23,870 bracket, including retirement vesting and health parity.
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