Customer Service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are recruiting a Customer Support Executive to work for a company based in Warrington- this is an excellent opportunity for someone who is looking to get into their first or second customer service position.
The main objective is to to provide front line support to existing and new customers in a way that reflects the Company's commitment to customer satisfaction. Working as part of a team with a can do attitude.
Main duties will be :
- Offer help and support to new and existing customers.
- Respond effectively and timely to customer queries received via phone
- Work as a team to ensure the departments metrics are adhered to
- Process quality complaints
- Develop a good working relationship with customers
- Processing credits and discussing payment plans
- Advise on products and services
The successful candidate will have the following skills:
- Excellent communication skills
- Ability to multi task and prioritise
- Previous experience in a customer services or retail an advantage
This is an excellent time for someone to join the company where they can get full product training and excellent customer service training.
For further information, please apply now!
Job Types: Full-time, Permanent
Salary: From £23,800.00 per year
Benefits:
- Company events
- Discounted or free food
- Free parking
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Uniting People's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,800 - £23,800 bracket, including retirement vesting and health parity.
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