Band 3 Admin/Co-ordinator - Clinical Teledermatology Diagnostic Hub

We have an exciting opportunity for an experienced administrator to take up a role in our busy, varied and innovative department. The role covers work across a number of Birmingham based sites including both acute hospitals and community based healthcare clinics; working within a large, supportive team to deliver high quality and efficient Teledermatology services.

University Hospitals Birmingham is focused on development whilst delivering the best care for our patients. Digital advancement and technology is prioritised which puts our services at the forefront of new ways of delivering diagnostic care. Our busy Teledermatology Clinics see over 200 patients per week, ensuring they receive a fast review and treatment. These clinics are highly reviewed by both patients and staff and are constantly developing and growing.

The ideal candidate will have experience in Dragon and Oceano, as well as have experience in a patient facing role and have a good level of IT skills. Along with excellent communication and organisational skills, and be able to follow our hub processes, as well as being a self-motivated, compassionate and enthusiastic member of our team.

We invite applicants who have a range of experience in co-ordinating clinical services, who are dedicated and enthusiastic and who put the patient at the centre of all their decisions throughout the working day.

The role will organise all aspects of the service provision to provide an efficient and effective screening facility for 2 week wait Dermatology referrals in Dermatology clinics and satellite areas.

The candidate will be expected to process patient information using a variety of hospital information systems throughout the patient pathway, including appointment bookings, onward referral and discharge correspondence. The role will also require the candidate to be present during patient appointments to support the photographer and facilitate the Teledermatology pathway. The successful candidate will also help analyse the service to provide continuous improvement until the end of the pilot and contribute any proposals to progress the service in the future.

Don't miss the opportunity to work in a great team in one of the largest NHS Trusts in the UK, bringing exceptional care to more than 2.2 million patients a year.

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Qualifications

Essential

Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4

Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

Experience of dealing with the Public/Customer service experience

Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)

Experience of using IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.