IT Support Technician
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Position Overview & Specifications
Salary: £28,929 to £32,411 per annum
Closing Date: Sunday 11 June 2023
Reference: IS5458-23-162
This is an opportunity to join the Technical Services team as an IT Support Technician at the University of Brighton.
Join our dynamic Technical Services team as an experienced and qualified IT Support Technician. In this role, you will support IT, Media, and Audio-Visual facilities at the City Campus, including open access computer areas, IT teaching/training rooms, library computer facilities, lecture theatres, and flexible learning spaces. You will assist with maintaining the portfolio of offered IT services and feedback suggestions for improvement.
To be successful in this role, you will have:
- Specialist knowledge of IT, Media, and Audio-Visual services.
- A good understanding of the practices, procedures and regulations required to support IT, Media and Audio-Visual services.
- An understanding and appreciation for customer service principles
In return, you will enjoy opportunities for professional development, a supportive team environment, and the chance to work with state-of-the-art technologies. To apply for this exciting opportunity, please download this post's job description and person specification to gain a better understanding of the position. To complete an application, please click the 'Apply Online' button below.
The start date for this role will as soon as mutually agreeable from the 1st of August.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for IT Support Technician roles across University of Brighton's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,929 - £32,411 bracket, including retirement vesting and health parity.
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