Customer Relationship Management (CRM) Assistant
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Position Overview & Specifications
Based within Home Recruitment and Conversion, you will be a key member of the team responsible for the University’s Customer Relationship Management (CRM) activities.
What will you be doing?You will support the CRM team in delivering the communications plan for primarily the Postgraduate audience, working closely with the PG CRM Officer. The role involves producing creative email templates and using logic to segment audiences for the communications. You will work with schools, departments and other teams within the division to ensure communications are of the highest quality and reflect current messaging and content.
You should apply ifWe are looking for someone who is processes-driven and who can learn and work quickly with a high level of accuracy at all times. You will have an interest in developing your skills in communications and design, previous experience in this area is desirable but not essential.
Additional informationFor informal queries please contact:
Jasmine Sherman, CRM Manager
Jasmine.sherman@bristol.ac.uk
This advert will close at 23:59 GMT on Wednesday 7th June 2023
We recently launched our strategy to 2030 tying together our mission, vision and values.
The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.Available documents
- SUPP109828 - CRM Assistant - JD.pdf
- External Relations Further Particulars.pdf
JOB NUMBER
SUPP109828
CONTRACT TYPE/WORK PATTERN
Fixed-term / Full time
CLOSING DATE
07 Jun 2023
FACULTY/DIVISION
External Relations
SALARY
£25,948 - £28,929 per annum
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Customer Relationship Management (CRM) Assistant roles across University of Bristol's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,948 - £28,929 bracket, including retirement vesting and health parity.
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