Visitor Services Assistant

Sedgwick Museum of Earth Sciences (Part Time, 3 years fixed term) Grade 2 Salary range: £18,852-£20,600 pro rata Staff Group: Assistant Department / Institution: Department of Earth Science

The Sedgwick Museum has a vacancy for an energetic, friendly and pro-active person to join the Visitor Services team. This role provides the opportunity to work with a small team focused on delivering an excellent welcome to all Museum audiences. Additional duties include assisting in the running of the Museum shop, contributing to public engagement planning, social media, facilitating audience research and maintaining and developing gallery resources.

This role would suit someone who enjoys engaging with the public and contributing ideas to the wider team and strategy. Applicants should have previous customer service or visitor facing experience and excellent communications skills. They should be flexible with covering additional hours within the team for illness or annual leave.

Hours of work: Monday, Thursday and Friday 9.30 - 5.15pm and Saturday 9.30 - 4.15pm. A job share would be considered.

The Sedgwick Museum's collections comprise more than two million fossils, rocks and minerals representing 300 years of collecting. The Museum welcomes more than 160,000 public visitors a year and delivers popular public programmes and outreach. The Museum's priorities include reaching a larger and more diverse public audience, increasing and enhancing the support we provide to researchers and students, and taking a lead in the regional and national museums sector.

We in the Sedgwick Museum believe that we can better serve our audiences if our team is representative of the communities we want to engage with. We especially welcome applications from People of Colour and people with disabilities for this role, and are happy to discuss any adjustments or arrangements that we can make to support you in the application process.

Application closing date: Sunday 9th April

Interview dates: (provisional) 13th and 14th April. We anticipate interviews will be carried out in person but can accommodate interviews by Zoom if necessary.

Limited funding: The funds for this post are available for 3 years in the first instance.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our Department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any queries regarding the application process please contact Sarah Hammond email:snh30@cam.ac.uk

Please quote reference LB35899 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.