Phase 2 Support Officer (Burnley)
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Position Overview & Specifications
The School of Medicine wishes to appoint a dedicated and enthusiastic individual to join the clinical years MBBS team.
A critical element of this role is liaison with UCLan’s partner clinical institutions and third sector organisations. Working closely with the Phase 2 Operations Lead and Theme Leads, the post holder will be responsible for liaising with partner Trusts and other external providers regarding placements and associated clinical supervision. The role involves monitoring attendance, collating student feedback and providing support with portfolios and assessments. The post holder will plan the delivery of Campus days and liaise with external organisations to organise delivery of teaching.
You will have excellent communication skills as you will deal with academic and clinical staff and will often be the first port of call for student queries.
You will have good IT skills and will be responsible for the technical aspects of the students’ e-portfolio system. A range of GCSEs, including English Language and Maths at Grade C or above, or appropriate equivalent experiential learning is essential, as is a word processing/typing/IT qualification or demonstrable equivalent experiential learning.
Informal enquiries are welcomed; please contact Elizabeth Chaplin-Brice, National Centre for Remote and Rural Medicine Centre Manager, via email in the first instance echaplin-brice@uclan.ac.uk.
The post holder will work at the UCLan Burnley campus, but some of the duties may relate to delivery of the MBBS programme at the Westlakes campus. Occasional travel to other UCLan campuses and partner institutions may be required.
Applicants need to meet all essential criteria on the person specification to be considered for interview.
School/Service: School of Medicine
Contract Type: Indefinite
Interview Date: To be confirmed
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Phase 2 Support Officer (Burnley) roles across University of Central Lancashire's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,715 - £26,396 bracket, including retirement vesting and health parity.
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