Senior Student Experience Officer
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Position Overview & Specifications
Located in Jessop West, you will be a key team player in the energetic School of East Asian Studies’ Learning and Teaching Team, at the forefront of delivering high quality student focused administrative support throughout the student lifecycle; from enrolment on programmes through to graduation.
Reporting to and working closely with the Student Experience Manager, you will be responsible for the effective and efficient delivery of taught programme administration at all levels across the department, and dual degrees, to support a high quality student experience.
We are looking for motivated and enthusiastic candidates who will have a flexible and adaptable approach with excellent interpersonal and communication skills to build effective networks and strong working relationships. You will have excellent IT skills with experience of using Microsoft Office packages (Excel, Word, Access and email) and/or equivalent Google Apps in an office environment and the ability to improve procedures through advanced functions.
We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
To find out what makes the University of Sheffield a remarkable place to work, watch this short film: www.youtube.com/watch?v=7LblLk18zmo, and follow @sheffielduni and @ShefUniJobs on Twitter for more information.
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Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Senior Student Experience Officer roles across University of Sheffield's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £29,762 - £35,314 bracket, including retirement vesting and health parity.
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