Trainee Customer Consultant - Toyota
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Position Overview & Specifications
Does this sound like you? We are looking for ambitious individuals with:
- Excellent communication skills listening is as important as talking in our industry.
- Curiosity a desire to learn about our customers, our products and our new technologies.
- Confidence a personality that will welcome and engage our customers.
- An eye for detail to capture information accurately, follow processes and deliver an excellent customer experience.
- Energy to motivate yourself, enthuse others and achieve performance targets.
- Why not use your engaging personality to inspire and excite customers and start an exciting career with us.
This is a full time role, working an average 5 day week between 8:30 - 18:00 with every other weekend off.
About the Role
You will earn as you learn, because from Day 1 you will receive £22,050 per annum and upto £52,220 including OTE.
The Trainee Customer Consultant Programme offers you the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of Britain's brightest young talent, as well as the chance to "earn while you learn". Toyota are the highest ranked Automotive Brand in the world and spend more on R&D than any other company, leading the way in Hybrid engine technology and innovation.
Whilst working for Toyota Blackburn the programme is delivered through the Toyota Academy, our outstanding learning & development organisation the Programme targets and develops high calibre people like you, who may have recently completed their education and are seeking the first rung of the ladder in a professional automotive career. As an Trainee Customer Consultant you will be part of a new Toyota initiative which fast tracks you through the 12-week programme and onto the Academys development path, leading to a full industry-recognised accreditation and potentially into management.
Our ideal Trainee Customer Consultant
A full UK driving licence.- Eligibility to work in the UK.
- At least 2 A Levels or equivalent qualification
- IT skills, (MS Word, PowerPoint and Excel).
- GCSE Maths and English.
- Flexible to work hours required to carry out the role effectively and travel (to the training sessions)
What we offer our Trainee Customer Consultant
A company car available the first week of joining us- Opportunity to increase your basic salary to £27,000 per annum
- Guaranteed commission for your first 6 months of employment
- Average commission paid during annual leave
- Uncapped commission with higher bandings for high performers, no minimum target
- Enhanced Maternity and Paternity package
-
Preferential rates for servicing / repairs on your family and friends cars
30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days - Staff Car Scheme
- Access to a membership with shopping discounts
- Contributory workplace pension scheme
Sound Interesting?
If you think youve got what it takes and would like to join our progressive motor group as a Trainee Customer Consultant please click 'Apply now. Toyota prides itself on putting customers first and having the best team to support this, so why not join us?
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Motor Vehicle Dealers
Based on transatlantic hiring benchmarks for Trainee Customer Consultant - Toyota roles across Vantage Motor Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Motor Vehicle Dealers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £52,000 - £52,000 bracket, including retirement vesting and health parity.
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