Customer Service Representative
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
A Full Time Customer Service Position
Responsibilities:
- Process customer orders which are received on a daily basis
- Enter orders into the system
- Invoicing and shipping orders via UPS, FedEx or trucking company
- Answer customer's questions about products and procedures
- Respond to and resolve customer issues and concerns
- Produce daily order reports
- Manage clerical duties such as filing and data entry
- EDI experience is a plus
-Will also be responsible in maintaining that the warehouse employees are doing their duties
Requirements:
- Committed to excellent customer service and have passion for work
- Able to manage customer concerns and issues while maintaining a courteous, professional manner
- Have excellent communication skills, written and verbal
- Have strong computer
skills: typing and managing office equipment
- Have high attention to detail and accuracy
Job Types: Full-time, Part-time
Salary: £25,000.00-£29,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Representative roles across Vetro Lancashir's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £29,000 bracket, including retirement vesting and health parity.
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