UX/UI Designer - Optimisation

Function: Digital Marketing Closing Date: 24/02/2023 Location - Nationwide - Hybrid Working meetings will be held at our Hammersmith or Manchester office. About the role We are looking for a UX/UI Designer - Optimisation to join and be a part of a group of seasoned creatives and specialists. You’ll be crafting outstanding digital experiences that engage our customers and compel them to transact with us and have a magnificent experience through a high priority digital transformation programme. With this UX/UI Designer - Optimisation opportunity we will only consider candidates who have previous industry experience as a UX/UI Designer, and with A/B Testing and/or experience working with conversation rate optimisation (CRO) or experimentation. So that's what you'll get up to, but what about us? Well, we're super proud of our history, helping communities to stay connected with oodles of top-notch products and services. We offer the full works – broadband, TV, mobile and landline – equipping our customers out with the very latest tech. But it's not just what we do, but why we do it that really matters. Our mission is to become the most recommended brand, by our people and our customers. A massive part of that journey is about how we ensure that our brilliant people have a working environment in which they can truly belong and thrive. For us, it's critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this. Tell me more, tell me more… As a UX/UI Designer, it's your job to get under the skin of the users' needs, balancing them with the business requirements to build well rounded solutions. You’ll love taking ideas from whiteboard sketches all the way through to completion of beautifully crafted and polished user interfaces (UI). As a valued member of the team you will play a key part working on exciting projects from initial research and conception to final designs and development implementation while maintaining our pattern library, making sure it's easy to use and accessible. You'll work closely with our insights team to verify all experiences we design are fully user-tested and validated before and after launch, ensuring we stay user-centric at all times. People development is core to our Virgin Media values and you’ll be surrounded and supported by a leading team of digital and technological experts that deliver and evolve at a fast pace and will help and push you to develop at an equally rapid rate. The must haves:

• Experience of AB testing/CRO/Experimentation and understand the principles of it
• Ability to understand quantitative date and use analytics to make design decisions
• Degree in a design related subject area, or relevant and substantial on the job experience
• Portfolio of storytelling a vision through illustration of life-cycle states
• Experience as a multi-disciplined Designer in a transformational digital environment
• Experience reading and pulling data from Adobe Analytics and UserZoom. Session Camp is a bonus but not crucial

Other stuff we're looking for:

• Solid proficiency in design tools such as Sketch, Zeplin, InVision and Adobe CC
• A keenness to understand more about analytics, using data to advise decisions
• Good understanding of A/B and multi-variant testing

What's in it for you? We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance. We're also open to chatting about part time or adjusted working (so don't be worried to ask the question). If you go on to be successful in your application, some of the many benefits include:

• 25 days' annual leave, plus UK bank holidays.
• A defined contribution pension scheme, run by Fidelity, matched up to 10%.
• Access to wellbeing benefits such as the Unmind App, personal medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover.
• Season ticket loans.
• Your birthday off every year, to treat yourself.
• The option to buy and sell up to 5 days leave, to suit your personal needs.

Next Steps If you think you've got some outstanding skills to offer us, and Virgin Media feels like a place where you can belong, we'd love to learn more about you. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media family