Health & Wellbeing Specialist

At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.

The Health & Wellbeing Specialist is a client-dedicated member of the Virgin Pulse account team, focused on building a culture of health, enhancing health and wellbeing engagement, and driving health behavior change through awareness and activation. The Health & Wellbeing Specialist collaborates with Virgin Pulse account leadership and the client’s HR, benefits, and/or stakeholder teams. This individual will provide advocacy for Virgin Pulse products and demonstrate Virgin Pulse’s mission of Changing Lives for Good. This position will include approximately 10% travel

In this role you will wear many hats, but your knowledge will be essential in the following:

• Design, develop, communicate, and execute an annual health and wellbeing programming plan, in alignment with client’s strategic goals and priorities
• Monitor, evaluate, and respond to program measurements and participant feedback, including operations and quality, to drive continuous quality improvement initiatives and goals
• Serve as an integrated partner and guide members to appropriate resources and offerings in partnership with the internal team.
• Engage and partner with client stakeholders and internal groups (Diversity & Inclusion, Employee Resource Groups, etc…) to build and support a culture of health
• Leverage community partnerships to support client goals including initiatives related to social determinants of health, diversity and inclusion, health, and holistic wellbeing (mental, physical, social, community, financial, and safety wellbeing)
• Collaborate with the client’s internal team and vendor partners to identify creative solutions for health awareness and engagement, and to drive utilization of the client’s suite of health, benefits, and wellbeing offerings
• Build, nurture, and drive engagement through a Well-being Ambassador Network across the US footprint.
• Support Virgin Pulse platform enrollment and ongoing engagement to associated solutions, resources, and partners
• Support implementation of health promotion programs including health screenings, flu shots, and open enrollment events
• Drive localized health engagement and awareness through educational opportunities and creative programming
• Conduct regular data assessment and reporting to internal and external stakeholders, to define opportunities, track impact, and determine next best steps
• Collaborate with Virgin Pulse and client support teams including Marketing, Product, Business Operations, and Customer Service
• Partner with Virgin Pulse peers to share best practices and opportunities to drive best-in-class services to our clients
• Perform other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• Bachelor’s degree in health promotion or other health related field such as public health, community health, nutrition, exercise physiology, etc…
• Public health related certification (ie CHES, NWI, Chapman Institute) preferred

Experience

• At least 2-3 years of experience in fields related to health and wellbeing
• 2-3 years of experience in corporate environment preferred
• Experience working with incentive programs; working knowledge of the Virgin Pulse platform and systems/tools preferred
• Health plan experience preferred

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• 
  Excellent organizational skills with the ability to identify processes and organize resources to coordinate and execute multiple projects simultaneously
• Excellent time management; using time effectively and efficiently while prioritizing appropriately
• Self-starter, entrepreneurial mindset
• Outstanding written and interpersonal communication skills
• Detail oriented with thoroughness and accuracy when accomplishing a task, while demonstrating concern for all areas involved
• Outstanding ability to deliver presentations at all levels of an organization, to diverse audiences and groups and via multiple modalities including virtually and in-person, when appropriate
• Strong customer service orientation skilled at establishing and maintaining effective relationships across diverse groups and individuals within an organization; establishes and maintains effective relationships with customers and gains their trust and respect
• Ability to work independently with minimal supervision
• High technical proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint, Outlook) and Zoom, and in working and presenting in a remote space
• Naturally curious

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

We believe a career should provide competitive pay and benefits, a collaborative and supportive culture and cutting-edge technology and services. Virgin Pulse is an equal opportunity organization and is committed to diversity, inclusion, equity and social justice. To that end, we make a particular effort to recruit candidates from minoritized backgrounds to apply for open positions.