Office Administrator/Customer Service

About Virtus:

Started in 2009 as a consulting firm in Dubai for the government sector, today is a group of 10 companies around the world with 3 main focus areas:

- Govt Transformation Advisory Projects

- Investment Banking > Family Offices Board Advisory and

- General Trading in over 2,800 Medical Products & Energy (Oil & Gas) Trading

We are professional, agile and innovative group of companies based in Dubai, London, Tbilisi and Mumbai. Working style is very agile and hybrid in all offices, as long as you get the job done professionally and are available for supporting your colleagues and are enabling work to progress and delivery is on time.

Our work environment includes:

• Modern office setting
• Food provided (Snacks, Tea, Coffee and Soda's available all the time)
• Regular Socials (Treats in Restaurants and Get togethers in local Pubs)
• Work-from-home days
• Growth opportunities (If you pickup any one stream, you can grow fast and get promoted)
• Learning Portals and Access to a lot of Knowledge on company IT infrastructure

Office Administrator

Job Description:

The Office Administrator will perform clerical and administrative tasks in an efficient and accurate manner. They will also provide support to the IT Department by answering questions, assisting with billing inquiries, and assisting with customer service as needed. The Office Administrator will work closely with the Executive Director and other staff members to ensure that all duties are completed accurately, timely, and efficiently.

Essential Functions:
·Assist with customer service inquiries for Virtus Group of Companies customers by answering phone calls, emails, and other correspondence with accurate information about their query.
·Assist with preperation of contracts, documentation, presentations, computations in excel, filing in proper online folders, Managing Government reporting keeping and filing Invoices, Bills, and maintaining basic book entries (as trained and guided)

·Perform other clerical duties such as filing, photocopying, scanning, typing, copying, etc. as needed.
·Maintain office supplies inventory according to company guidelines.
·Provide administrative support to the Managing Partner and Other Directors and Colleagues by answering emails and providing other assistance as needed.
·Assist in preparing invoices for customers by following company procedures.
·Maintain office supplies inventory according to company guidelines.
·Assist with preparing reports for clients by following company procedures.
·Other duties as assigned.

Education & Experience:
·High School Diploma or General Education Degree (GED); or equivalent combination of education and experience.
·Previous experience in a customer service role preferred.
·Previous experience working in a fast-paced environment preferred.

Job Type: Full-time

Salary: £24,615.00-£26,322.00 per year

Benefits:

• Flexitime

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Commission pay
• Loyalty bonus
• Performance bonus

Ability to commute/relocate:

• London, W1B 5TB: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London, W1B 5TB

Application deadline: 21/07/2023
Expected start date: 03/07/2023