Contract Manager

Location: Newbury (*Hybrid)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri

• 
  Hybrid

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What you’ll do

The Commercial Contract Management (CCM) team performs end to end commercial management of our Vodafone Business UK customers throughout all stages of the contract lifecycle, including:

• Pre-sales (helping our sales teams to win new business at profitable margins)
• Handover (ensuring that business is contracted correctly; risk is understood and mitigated; and that contractual obligations are clear and handed over to appropriate teams for execution)
• In-Life (optimising the commercial performance of the contract (including change and exit management); managing commercial disputes; and driving margin and revenue improvement activities)
• Extension or Renewal (securing timely renewal of the contract whilst minimising erosion of revenue and margin)

As a Commercial Contract Manager, you will have the opportunity to be at the front and centre of the relationship with existing and prospective Vodafone Business customers in the UK.

In this role you will be required to work collaboratively with many different areas of the Business including Sales, Product, Solution, Legal, Finance and Technology; provide commercial thought leadership and decision making; and to work directly with our customers and occasionally with suppliers.

Who you are

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  Significant experience in Commercial and Contract Management
• Planning and executing complex negotiations, with an ability to find pragmatic solutions; whether to resolve commercial disputes; close deals; or deliver margin improvement activities
• Able to evaluate commercial risk and provide appropriate mitigation through commercial terms, contract conditions or delivery methodology; plus be capable of coordinating the delivery of mitigation plans in-life.
• Able to structure and articulate compelling commercial proposals considering market and customer dynamics and focus on value creation for customers.
• Comfortable working in a matrix environment and operating in different positions (pre-sales or in life) depending on requirement of project.
• Able to collaborate with and provide commercial expertise to a wide range of stakeholders from different business areas, and have the credibility to influence decision makers at all levels
• Excellent written and verbal communication skills, ability to simplify complexity
• World Commerce and Contract (formerly IACCM) or MCIPS accreditation is desirable

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.