Support Officer - Technical Services (Admin)

We are looking for a Support Officer join our Technical Services Team.

What you will be doing:

In this role, you will provide administrative and clerical assistance to support the delivery of responsive, cyclical and planned property maintenance activities within Technical Services. You will promote the service at all times ensuring high standard of Customer Care is achieved at all times in line with our Customer Charter.

The key responsibilities include maintaining accurate records, distributing work orders, resolving customer and colleague enquiries, promoting health and safety awareness,, liaising with external contractors, and contributing to the smooth running of the office.

What we are looking for:

To join our Repairs support team, we’re looking for someone:/p>

• with good communication and customer service skills;
• who can work under pressure;
• who is organised and detail orientated;
• who has an understanding of PC based systems;
• who can meet deadlines and targets; and
• can work independently and as part of a team.

For more details on what we’re looking for in this role, head to the related documents section and download the Job Description.

For more information or an informal chat about the position please contact Claire Wilby, Support Team Manager on 07825755099.

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes:

• 25 days holiday (rising to 30 over 5 years service) + statutory bank holidays;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• 1 day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform

We are an equal opportunities employer and welcome applications from all.

You can contact our Recruitment Team by email at recruitment@wdh.co.uk.

Please note: we do not accept CVs.