Agency & Vessel Operations Manager
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Position Overview & Specifications
Closing Date is Friday 10 February 2023. Please include a covering letter with your application explaining why you are the right candidate for this role Job Description: Purpose of the role
- To lead efficient Agency and Vessel Operations in the Southampton terminal.
- To ensure the highest level of Operation and Service for WWL and its customers, particularly from service level, quality and cost control perspective.
- To coordinate with Business Operations and Marine Operations all vessel related activities and needs while in Southampton waters.
- To ensure an efficient and optimal stevedore vessel operation, taking into consideration cargo-quality, customer needs, costs and equipment-utilization.
- To assist general manager develop WWS SOU as an efficient and cost effective division
- To ensure that activities are performed in a safe manner and as per safety regulations used in the port and set up within WWS.
- ISPS MANAGER: Following the ISPS CODE
- Fulfill the purpose of leadership: Set direction, engage people, achieve results.
- Responsible for monitoring the daily activities on vessel operations (WWS operations and 3rd party operations).
- Responsible to give feedback and support to the General Manager on the daily activities.
- Responsible for all Agency and Husbandry activities
- Co-ordinate, support, instruct and motivate the stevedore team to provide a first-class service to all customers and WWO.
- Responsible to report all relevant issues to WWS Southampton Management, Customer Growth and WWS Operations
- Organizing, supervision, ordering, monitoring and reporting labour for WWS SOU stevedore team.
- Responsible for reporting of performances and activities of WWS SOU stevedore team to internal and external customers as per applicable agreements.
- Responsible for all water linked stevedore activities
- Responsible for reporting of KPI's and statistics to WWS Management (daily / weekly / monthly)
- Attend preparation meetings for stevedore operations
- Optimize working practice and ensure an efficient and cost-effective operation. Endeavour operational excellence and Way of working. Follow up implemented corrective actions.
- Seek solutions to have people work in a safe way.
- Authorities lead, supervise and interact on vessel ops, breakbulk ops and cargo handling within areas of responsibilities
- Continually analyze, innovate, review and act to enhance performance and procedures of the organization.
Knowledge & Skills
- Effective team leadership, management and organizational skills.
- Negotiating skills.
- Good listener and effective communicator.
- Ability to recognize opportunities to enhance the profitability of the Terminal.
- Extensive shipping knowledge gained through years within the industry.
- Flexibility and self-management skills.
- Be open for continuous improvement and positive change.
- Microsoft Office tools knowledge/ IT skills.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Taxi & Car Services
Based on transatlantic hiring benchmarks for Agency & Vessel Operations Manager roles across Wallenius Wilhelmsen's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Taxi & Car Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £37,962 - £59,332 bracket, including retirement vesting and health parity.
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