Contract Support CCTV Advisor

If you are looking for a new challenge and work in the security industry, then we would love to hear from you.

The ideal candidate will possess the skills to deliver an effective and efficient service to the client.

The position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude.

Position: Contract Support CCTV Advisor

Pay rate: £11.50 per hour

Shift Pattern: Various (0hr contract)

Location: Ward Security Chatham HQ

Duties:

• Take ownership of all CCTV, access control and alarm systems for the site whilst adhering to the Data Protection Act 1998. To include maintaining the access log.
• Ensure accurate records are maintained of all equipment including alarm systems, monitoring and report any defects to the Security Manager on a daily shift basis to ensure appropriate and timely response and repair of equipment.
• Take ownership and control of the issue of contractor passes, keys & radios and ensure that the issue DOBs are kept up to date & report any anomalies to the Security Manager.
• Carry out daily verification checks to ensure all control room systems are fully operational and where they are not, initiate corrective action.
• Maintain the Daily Occurrence Book (DOB) to ensure all incidents and occurrences are up to date.
• To be conversant with all life safety systems, and assist in responding to all emergencies promptly as illustrated in the Assignment Instructions.
• Pass on any telephone enquiries or message to the relevant people or department via e-mail, phone or text.
• Monitor report and escalate to the Security Manager any incidents reported through news media and emails which may impact on the region or site.
• Provide accurate and timely information for the preparation of reports as requested.
• Ensure all extra cover is accurately monitored and recorded.
• Ensure compliance with legal, Company and contractual obligations.
• Provide accurate and timely reports from CCTV & Access Control systems.
• Maintain accurate and correct documentation and update as required.
• Display SIA licence at all times whilst on duty.
• Make enquiries and submit reports on incidents as instructed by the Security Manager
• Be aware of policy and procedures owned and changed from time to time by Ward Security
• Be aware of policy and procedures owned and changed from time to time by the region or site.
• Carry out any other reasonable request as required by the Security Manager.

Must have:

· Valid SIA licence

· Good customer service and communication skills

· Experience within a similar position is preferred

· 5-year checkable work history

WHO WE ARE:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1000+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “We look after our people, our people look after our clients. We aim to retain and attract the very best of both”.

WHY WORK FOR US?

Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online e.learning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, Flexible working arrangements, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer ReWard membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. For our Canine furry friends, we provide full canine veterinary care to keep our dogs in peak condition.

Job Type: Permanent

Salary: £11.50 per hour

Ability to commute/relocate:

• Chatham, Kent: reliably commute or plan to relocate before starting work (required)

Experience:

• CCTV Controller: 1 year (required)

Language:

• English (preferred)

Licence/Certification:

• First Aid Certification (preferred)
• CCTV License (required)
• Driving Licence (required)

Work Location: In person