Receptionist / Administrator
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Position Overview & Specifications
The Vacancy
We have a fantastic opportunity for an experienced Receptionist / Administrator to join the team out of our London Office near Euston, in creating a first-class front of house service on a full time basis (40 per week).
To be successful in this role, you will be responsible in setting high standards for both the visual image of all areas within the office and the services delivered to them, along with maintaining a visible presence & main point of contact always.
You will also be required to provide regular support to the Facilities Manager, including room bookings and catering management.
Your Key Accountabilities will include:
- Act as the first point of contact for the general public and all levels of staff, including external contractors, suppliers and VIP visitors either face to face or by telephone.
- Management of visitor booking system & room booking. Ensuring all meeting room are clean, tidy and maintained throughout the day.
- Assist in maintaining the security of the site, through monitoring staff access and validation of visitors and contractors.
- Assisting the team in maintaining and updating records, files and logbooks including Lost Property, Restricted key lists and transport delivery and collection information where required
We are looking for you to already have NVQ / SVQ in Customer Services Level 1-4 (Preferred but not essential) with an additional certification in office management a plus.
Already working in a similar role, you will have a professional attitude and appearance and be able to think on your feet when faced with various situations. You will have solid written and verbal communication, coupled with excellent organisational skills, and able to use MS office proficiently and have hands on experience with office equipment such as Printers and video conferencing facilities.
Work for Wates
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.
Awards
BEST PROJECT
Inside Housing Development AwardsWINNER
2022 Construction News Awards WinnerGOLD AWARD
Investors in People 2022GOLD AWARD
Considerate Constructors Schemes (CCS) National Site AwardsTOP 50 EMPLOYERS
2022 Top 50 Employers for WomenWINNER
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Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Construction
Based on transatlantic hiring benchmarks for Receptionist / Administrator roles across Wates's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Construction.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,888 - £34,800 bracket, including retirement vesting and health parity.
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