Field Service Engineer
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About us
Watling JCB Limited is a privately owned and owner managed profit making organisation and one of the most progressive JCB Dealerships in the country for the Sales and Customer Support of Construction, Industrial and Recycling & Waste Machinery products.
We look for high calibre, forward-thinking, energetic people with a "can-do" attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company's ongoing success.
In such a dynamic and committed workforce, flexibility is essential, and many of our workforces, in accordance to what the job needs, operate with a huge degree of commitment and energy to ensure our long-term strategy to drive the business forward to increase shareholder profitability for ongoing success and growth to remain the JCB Dealer of choice is achieved.
Main Purpose of the Role:
The main duties of this role are Machine Diagnostics, Servicing and Repairs to all JCB product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer JCB. The objective of this role is to provide the customer with a World Class customer service experience.
Basic Hours: 40 hours working week, 08.00 – 16.30 hours.
- Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).
Job Types: Full-time, Permanent
Salary: £14.00-£19.00 per hour
Benefits:
- Childcare
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Profit sharing
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Field Service Engineer roles across Watling JCB's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £14 - £19 bracket, including retirement vesting and health parity.
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