Casual Visitor Services Assistant X3
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Position Overview & Specifications
This role provides an exciting opportunity to join the team at West Berkshire Museum on a casual basis.
We are looking for an individual who will be able to give excellent customer service to people using the Museum, the Cafe and Gift Shop, whilst maintaining a safe, clean and operable facility at all times.
You will work under the Museum Operations Manager as part of the front of house team and ensuring the smooth running of the Museum, Café and Gift Shop on a day to day basis. This will include times when the Museum Operations Manager is absent. In addition to general visitor welcome and catering duties, tasks will include but are not limited to, act as a key holder, unlocking and locking the building, ensuring that the building is safe and clean at all times and that health and safety procedures are followed, provide information and guidance to museum visitors, cash handling and receiving deliveries.
An interest in history is not essential, but may make the role more enjoyable for the applicant.
Please view the job description available to download for further information.
This is a casual role, although appropriate work may be offered to you if it is available, we are under no obligation to do so and you are under no obligation to accept any work from us.
We would like to hear from you if you feel that you meet the above requirements.
For an informal discussion please contact David Elliott, Museum Operations Manager: email: david.elliott@westberks.gov.uk or phone (01635) 519562
Equal Opportunities
The Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010. How to apply
Please complete an online application form.
Where possible please use Google Chrome as your preferred internet browser to complete your online application form. This system no longer supports the use of Internet Explorer as a browser which will cause issues when trying to submit your application.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for Casual Visitor Services Assistant X3 roles across West Berkshire Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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