Accommodation Officers (2 x posts)
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Position Overview & Specifications
A home is more than just a roof over someone’s head – it’s where individuals and families find their security, safety and stability.
We are recruiting for two part time Accommodation Officers to help minimise the use and cost of temporary accommodation (1 x 29.6 hours per week and 1 x 22.2 hours per week).
To meet the requirements of this role you must be able to provide a high quality, responsive, customer-focused housing management and lettings service for homeless households living in temporary accommodation.
With a passion for collaborative multi agency working, you will have excellent communication skills, will be outcome focused, a clear thinker, a great motivator and a skilled and accomplished negotiator and problem solver. Full details of the role can be found in the job description which include the successful candidate to:
- Undertake regular visits and inspections to ensure that all of the temporary accommodation the council uses is being maintained in a good condition
- Work proactively with contractors to ensure that temporary accommodation is repaired
- Ensure that a comprehensive, up-to-date inventory and schedule of condition is maintained in relation to every property that is leased or owned by the council
- Ensure that homeless households living in temporary accommodation are helped and encouraged to comply with their licence or tenancy conditions
In return we offer our employees:
- access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services
- flexible working options to enable work/life balance
- agile working (ability to work in the office and from home) with work being an activity we do, not a place we go
- a range of Health and Wellbeing initiatives including an employee assistance programme
- discounted membership at Abbeycroft Leisure centres
- a culture of learning inspiring staff to focus on continuous learning
- annual leave entitlement of 24 days per annum (pro rata if part time) plus bank holidays, increasing to 28 days plus bank holidays after 5 years’ service (with an option to buy up to an additional 10 days annual each year subject to approval)
- a generous pension scheme (LGPS) including life assurance (a payment of three times your annual salary)
- Essential car user allowance of £846 - £1,239 per annum (depending on engine size) – if applicable to the post
- Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and spread the cost over your salary).
- Modern office accommodation
Why work for us? Click here to find out more information about West Suffolk Council as an employer.
This post requires a Basic DBS check.
For an informal discussion about this role, please contact Georgia Macdonald, Team Leader – Accommodation on 01284 757192 or email Georgia.macdonald@westsuffolk.gov.uk
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Accommodation Officers (2 x posts) roles across West Suffolk Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,409 - £25,878 bracket, including retirement vesting and health parity.
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