Customer Manager - Multiples

Westmill Foods is one of Europe’s largest specialist food companies, manufacturing and suppling authentic global foods. Our end users are Asian and Afro-Caribbean restaurants and takeaways as well as a diverse range of consumers groups. We have a diverse set of channels including Asian wholesalers, mainstream grocery and B2B customers and a strong portfolio of leading brands including Lucky Boat, Elephant Atta, Rajah, Green Dragon and Patak’s.

Our continued success depends on exceeding the expectations of our current customers as well as our ability to expand into new and emerging cuisines. We pride ourselves on our friendly, culturally and ethnically diverse environment, with a unique family feel, where everyone has the opportunity to make a difference to the business.

What the role offers:

As a key member of our multiples team, you will manage a mixture of key strategic grocery accounts throughout the UK, which involve both own label and branded products. You will be responsible for delivering tough volume and margin targets, as well as planning and executing new business plans. Your role is to build impactful and influential relationships with your customers in order to win at range reviews, grow and develop the in-store & online presence of brands, defend existing business and distribution levels, whilst consistently ensuring fantastic service. You will also work in collaboration with the rest of the Multiples team to drive overall sales in the business.

What we are looking for:

To succeed in this role, you must be able to evidence strong and creative solution based selling skills and have a demonstrable track record of working with Top 4 multiples and their systems. You will have excellent communication and organization skills, as well as a key eye for detail and category-based insights. Alongside your ability to match strong influence with robust planning, you will have built winning relationships across your customer base and have a track record of “making things happen” in your career to date. You will also have experience of branded &/or own label product supply. A clean full UK driving license is a key requirement.

Reporting to the Senior Customer Manager in the Multiples unit, you will be part of the wider Mainstream Sales team, where there are opportunities to interact and work collaboratively with our B2B Customer Managers and the Mainstream Head of Sales.

Job Types: Full-time, Permanent

Benefits:

• Discounted or free food
• On-site parking
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Yearly bonus

Work Location: Remote