FOH Team Member
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
FOH Team Member
Why Join us?
Are you someone who thrives on engaging and welcoming guests with TLC (tender loving care)? Do you love working within a great team that happens to serve the best pancakes in London and beyond?
Where The Pancakes Are is an award-winning, all-day pancake specialist with three locations in London, and we are looking for a FOH team member who is passionate about interacting with guests and colleagues, and shares our love for the best pancakes, coffees and cocktails. Everything we serve is made with honest and just really good ingredients. We cross train all our team members between the floor and bar to encourage an efficient and flexible team.
Our restaurants are always bustling and full of kind team members who look out for each other, and you can expect to arrive at a positive workplace every day. Enjoy our delicious and nutritional pancakes as on-shift meals (50% off when not on shift), and be part of lots of team socials and events we host just for you.
We pay competitive hourly rates, offer rewards, bonus schemes and promotions for those who want to progress. There will be plenty of opportunities to grow under a professional, nurturing and progressive environment. Our training programme will help you get to where you want to be.
As an appreciation for being a hardworking FOH team member who is always positive and reliable, we will treat you to amazing pancake perks including:
- 100% of service charge goes to our team
- Genuine commitment to work life balance
- Flexible schedule
- Second language courses
- Casual dress
- Delicious & nutritional pancakes as on-shift meals, 50% off when not on shift
- Employee Assistance Programme
Key words: Food & Beverage, Hospitality Team Member, FOH, Front of House, Waiter, Waitress, Experienced Waiter, Progression, Development opportunities, Diversity, Inclusive
Job Type: Part-time
Part-time hours: 15-20 per week
Salary: £12.00-£14.00 per hour
Benefits:
- Additional leave
- Discounted or free food
- Employee discount
- Language training provided
- Referral programme
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- customer Service: 3 years (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for FOH Team Member roles across WHERE THE PANCAKES ARE's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £14 bracket, including retirement vesting and health parity.
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