Optical Retail Assistant - Part Time
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Position Overview & Specifications
Optical Retail Assistant
White Rose Optical
Location Castleford
Contract Type Permanent
Hours Part time - Saturday and possibly other weekdays where required
Salary Competitive basic dependent on experience
Role Summary
This is a great opportunity to join our company as an Optical Retail Assistant.
This is a chance to become part of a thriving business, working alongside our highly experienced team, while developing valuable skills.
Key Responsibilities
Optical Retail Assistants provide the first point of contact with customers and focus on customer service.
Key elements of the Optical Assistant’s job description include:
Customer Service
- Exploring customer needs thoroughly and approaching customers to offer assistance
- Assisting clients in selecting frames according to style, colour, fashion etc.
- Dealing with customer enquiries both face to face and on the telephone
- Preparing spectacles quotes for customers
Eye Examination
- Performing pre-testing on patients including our state-of-the-art eye photography
Optical Dispensing
- Analysing prescriptions accurately and dispensing lenses accordingly
- Advise customers regarding lens types and choices
- Order customer lenses
- Customer adjustments and frame repairs
Stock Management and Merchandising
- Arrange and maintain displays of optical merchandise
- Stock control and ordering
- Meet with Frame Suppliers and help select new stock
- Keeping up-to-date with current trends
Administration Tasks
- Stock control and ordering
- General shop duties such as cleaning, filing, faxing etc
- Maintenance of customer database
We will support and develop you so you are confident performing these tasks and building your career in Optics.
Skills & Experience
Previous optical experience is essential. You must be enthusiastic, good with people, happy to help, take pride in your work and focused on customer service.
GCSE Grades A-C in English and Maths (or equivalent) are preferred, together with an organised and hard-working approach.
Full in-store training will be provided as well as opportunities for external qualifications
About Us
White Rose Optical is a family-run business who have been based in Castleford town centre for 17 years. We pride ourselves on our competitive prices, excellent product ranges and outstanding customer service.
Job Type: Part-time
Salary: £8.00-£12.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Work Location: In person
Application deadline: 22/04/2023
Reference ID: PO202204
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Optical Retail Assistant - Part Time roles across White Rose Optical's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £8 - £12 bracket, including retirement vesting and health parity.
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