Sales Assistant -Southend Airport
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Position Overview & Specifications
Sales Assistant – WHSmith – Southend Airport
Contract Type – Permanent; over 18's only need to apply.
Contracted Hours: As below, only apply if you can work the mentioned work patterns.
Part time shifts, 20 hour contract over 5 days
Sales Assistant working hours will be offered between Monday to Sunday:
Shift times can vary from 5am starts to 8pm finishes.
Airport Requirements:
- 5 years continuous references (professional/educational) to gain an Airside Airport Security Pass
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
Candidates must be aged 18 or above.
Sales Assistant introduction:
To provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all our customers.
Role of a Sales Assistant:
- To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with
- Working on tills accurately and efficiently to provide a positive customer experience.
- Carry out stock replenishment, ensuring all areas of the store remain tidy
- Working as an active member of the team, supporting colleagues in all tasks
- Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms
Who we’re looking for someone who:
- Understands the impact of their actions on their internal and external customers
- Is respectful of others, regardless of position, ability and experience
- Is confident in communicating within the team
- Takes responsibility for personal performance within wider team
- Is confident in communicating within the team
About Us
In the UK Travel business, we have 570 stores. We reach our customers whether they are on the go in Airports, Motorway Services, Hospitals, University’s and Train Stations, we support millions of our customers every year and are one of the world’s leading travel retailers.
We really can offer our products to everyone on any of life’s journeys. We continue to grow and have recently launched our InMotion brand, a leading digital accessories retail offering. We have also created partnerships with the likes of M&S and Costa Coffee, plus Well Pharmacy to ‘broaden our offering’ to our customers throughout the UK.
That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
Format of Business
AirportShift Pattern
Flexible - Not Including NightsHours / Week
20Full Time / Part Time
Part TimeSalary Up To
10County
EssexCountry
UKPost Code
SS2 6YFCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Media & Entertainment Stores
Based on transatlantic hiring benchmarks for Sales Assistant -Southend Airport roles across WHSmith's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Media & Entertainment Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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