Stores Facilities Lead -International
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Position Overview & Specifications
Store Facilities Lead
We are now looking for a Store Facilities Lead to join Central Operations in our Head Office supporting with the daily operations of our international stores including deployment of services, supporting to maintain and improve facilities, helping to reduce risks and establishing processes.
What you’ll do
This role has a varied remit covering services at work such as ensuring stores have the necessary requisites to action business needs and deployment of uniforms working with relevant suppliers. The successful candidate will help with the upkeep of facilities within our stores by working with stakeholders such as Maintenance and I.T teams. The role will support with identifying risks in key areas such as Food Safety and Risk Assessments through audits and managing actions to minimise risks and identify ways to improve.
It’s an exciting time to be working in the team as we are part of a growing and developing business and you will be supporting to identify more efficient ways of working and simplifying processes to improve colleague engagement and the customer experience. The role will be supporting to set-up new stores and deploy new operational projects to continuously improve the business.
Throughout all this remit the role will cover managing costs with suppliers and supporting with invoicing processes.
With stores across multiple markets with different languages, you will be supporting to engage our colleagues and help bring the International community together through our shared company values.
Reporting to the Head of Central Operations, you will be working together with UK based and Local In-Country Head office teams along with key suppliers to ensure the implementation of the agreed standards of the business.
Who we’re looking for
Ideally, you’ll come from a retail stores background, with an understanding of tasks in stores and an interest in process efficiencies. This is a great opportunity for any one with some supervisory / across store experience in a retail role who is looking for their first move into a central function.
What is essential is to be thorough with attention to detail and a relentlessness to ensuring actions are progressed, excellent communication skills to work with stakeholders, suppliers and stores across a international business. You’ll will be confident on Office applications including Excel, PowerPoint with good presentation skills. You will have an interest in exploring new and innovative ways of improving processes.
You’ll be a natural problem solver, who is very organised with a detailed approach that can effectively manage a busy workload across multiple topics and be able to meet tight deadlines within a fast paced environment.
Format of Business
Distribution CentreFull Time / Part Time
Full TimePosition Type
PermanentSalary From
£25,000Salary To
£30,000Hours / Week
36.25Country
UKCounty
Greater LondonJob Code / Grade
CPost Code
ec3a7bxCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Stores Facilities Lead -International roles across WHSmith's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £30,000 bracket, including retirement vesting and health parity.
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